Paul Kofman

Organizations collect enormous amounts of risk information. Workers’ compensation claims. Liability incidents. Vehicle accidents. Property losses. Inspection findings. Corrective actions. Safety observations. Claim costs. Litigation. Return-to-work activity. The information is there. But having more data does not necessarily mean having a better understanding of risk. The real value comes from connecting the information. When claims, … Read more

For years, organizations have collected enormous amounts of information. Inspection reports.Workers’ compensation claims.Liability incidents.Vehicle accidents.Property damage.Near misses.Safety observations. The problem has never been collecting data. The problem has always been knowing what the data is trying to tell us. Artificial Intelligence is changing that. Instead of simply storing information, AI can now recognize patterns that … Read more

A loose handrail. A cracked sidewalk. A leaking roof. One inspection. One hazard. One report. Yet ask five people what that finding means, and you’ll likely receive five different answers. The safety manager sees an injury waiting to happen. The maintenance supervisor sees another repair competing for limited resources. Finance sees potential claim costs and … Read more

Most organizations complete hundreds—sometimes thousands—of inspections every year. Facilities are inspected. Parks are inspected. Fleet vehicles are inspected. Buildings, playgrounds, public works assets, and equipment all undergo routine inspections to improve safety and ensure compliance. Yet despite all those completed inspections, incidents still occur. Employees are injured. Visitors are hurt. Property is damaged. Claims are … Read more

A loose handrail, a missed follow-up, and an expensive claim. A maintenance employee notices a loose handrail during a routine facility inspection. The issue is documented on a paper checklist, but the report sits in a stack of paperwork awaiting review. For organizations managing facilities, infrastructure, or public assets, inspection management software like TrackVerify® is … Read more

For decades, organizations have operated in departmental silos. Finance manages budgets and forecasting. Legal oversees compliance and litigation. Safety works to prevent injuries and accidents. Risk Management typically manages insurance programs, claims, and loss control. Each department operates independently with distinct priorities and metrics. What if these departments shared a common mission? In reality, they … Read more

Risk management no longer belongs to just one department. A workplace injury, vehicle accident, property claim, or safety incident can affect nearly every part of an organization. Human Resources, Safety, Finance, Legal, and Risk Management teams may all be involved, often at the same time. Although teams may review the same incident, they often do … Read more

Artificial intelligence is rapidly reshaping the conversation around risk management, claims administration, workplace safety, and compliance. Organizations across sectors are increasingly exploring how AI can improve efficiency, streamline workflows, and enhance visibility into operational risks. The technology is also advancing rapidly. AI-assisted tools now summarize claims activity, automate workflows, support predictive analytics, improve reporting consistency, … Read more

Choosing a Risk Management Information System (RMIS) involves stakeholders, workflows, reporting, compliance, and budget. That’s why organizations invest time and effort in choosing a platform. But what happens when the system, once implemented, does not deliver the value you expected? It happens more often than many organizations openly discuss. At some point, leadership and risk … Read more

When an incident occurs, whether it is a workplace injury, auto accident, or liability event, the response timeline begins immediately. However, many organizations overlook a critical fact: The quality of a claim is primarily determined within the first 24 hours. Many organizations still rely on delayed reporting, handwritten notes, emails, or memory to capture critical … Read more