Hillsborough Transit Authority selected TrackAbility for our internal claims system in 2015. Since that time, we have found TrackAbility to be a very user friendly system, and it is tailored to meet our company's Public Transportation specific claims tracking and reporting needs. The TrackAbility claims system has even given us a dimension that has helped enhance our reporting of crashes and incidents with a heat map that is very impressive. When we do have questions or concerns, customer support is always exceptional. We highly recommend TrackAbility and the Recordables team!