TrackAbility has been designed to meet the needs of any Risk Manager/Claims Manager, Safety Professional, Insurance Personnel, Human Resource Personnel, Legal; as well as other users.  TrackAbility extends to all lines of coverage, and allows for a complete turnkey Claims Management solution.

Recordables uses a Strategic Management approach for the purpose of formulating and implementation of major goals and initiatives to understand needs in the area of Risk Management, Claims Management and Case Management. For more than 2 decades Recordables has a proven track record in the providing claims management case management software to a wide array or organizations.

Features: (partial list only)
  • General Liability
  • Auto
  • Property and Casualty
  • Professional Liability
  • Incident Report
  • Customized Incident Web Page Form
  • Configurable Dashboards
  • Employment
  • Subrogation Recovery
  • Policy Screens
  • Payments and Reserves
  • Diary notes with a spell check feature
  • Scheduler
  • Ad Hoc Reports and Graphing
  • Recordables Query
  • Exporting to 23 Formats
  • Notes
  • Numerous Standard Loss Run  Analysis
  • Customizable Fields
  • Import of Financial Data (optional)
  • Attachments
  • Check Writing (optional) with Pre Check Register, Post Check Register, Voided Check
  • Custom Fields
  • Customization (available upon request)
  • Recordables can interface with most systems and databases upon request.


Recordables offers complete Maintenance and Support for all active users on-going. This includes telephone support with a dedicated person to your account, remote desktop support, e-mail support, etc. The Maintenance and Support also includes upgrades, enhancements and bug fixes for the software as well as training issues/questions.  Also, it should be noted that minor customizations are also included as part of this service for no additional cost. Recordables uses a ticketing system to identify and resolve issues which a dedicated Account Executive will follow-up with you on issues.

TrackAbility is constantly evolving as upgrades are planned on a periodic basis. The development strategy consists of interviewing users and hosting user group meetings to determine updates. The best ideas are placed back in the software and distributed at no additional charge to the users. This approach has lead us to a loyal customer base with high client retention and the best software in the industry.