The City of Elgin started using the Recordables TrackComp program, and it made an immediate difference in the claims handling process. I use TrackComp every day, and although I do not consider myself to be the most computer savvy person; I couldn't be more pleased with the 'user friendly' aspects of the program.
After many years of having all claims administered by a Third Party Administrator our claims were brought "in house" and are now monitored and processed internally. We have reviewed many software programs before deciding to purchase TrackComp and TrackAbility. The cost analysis to other software programs has NO comparison. The software is user friendly and very flexible meeting the needs of numerous departments. Customer support is always EXCELLENT, immediately meeting our needs. TrackComp and TrackAbility have saved us time and helped lower our costs. Without reservation, Recordables, Inc. exceeds all expectations.