Hillsborough Transit Authority selected TrackAbility for our internal claims system in 2015. Since that time, we have found TrackAbility to be a very user friendly system, and it is tailored to meet our company's Public Transportation specific claims tracking and reporting needs. The TrackAbility claims system has even given us a dimension that has helped enhance our reporting of crashes and incidents with a heat map that is very impressive. When we do have questions or concerns, customer support is always exceptional. We highly recommend TrackAbility and the Recordables team!
Our City has been a client of Recordables for more than 10 years. They offer immediate customer service for their claims product. I can assure any one that if there is a problem the response is immediate. The cost of the Recordables software is a fraction compared to other Risk Management programs.
We selected TrackAbility for our internal claims system in 2013. Since that time, we have found it to be a very cost-effective and user friendly system that can be tailored to meet our company’s specific claims tracking and reporting requirements. When we do have questions, customer support is always excellent. We highly recommend TrackAbility and the Recordables team!
TrackAbility claims system is a user friendly product. As a standalone claims operation we have tailored the reports to meet the needs of each of our three cab companies. The system is flexible enough and allows us the ability to combine reports or drill down and gather data on each entity. I have been impressed with the level of service from the team at Recordables and how responsive they have been to my needs after the product has been installed.
We compared many systems before selecting TrackComp and TrackAbility to manage claims for our 4,500 employees. It has been estimated that workers' compensation claims have been reduced by over $200,000 last year, thanks in large part to the detailed tracking allowed by the Recordables, Inc. program which provides a better sense of overall claims patterns and issues.